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Emergency Childcare for employees

The Family Services Office offers an emergency child-minding service for all staff with children in cooperation with the provider Die Kinderwelt GmbH [1] in order to cover unforeseeable childcare emergencies.

The service is available to staff at the TU Berlin, and childcare is provided for children aged eight weeks to 12 years. The service is provided by duly qualified staff with educational training deployed by the childcare provider Die Kinderwelt GmbH.

  • Registration and booking
  • Eligibility for emergency childcare
  • Opening times and places of care
  • Other emergency childcare providers

Registration and booking


On account of the urgency of the situation, bookings can be made directly with the provider Die Kinderwelt GmbH. It is advisable to telephone first to allow time for childcare staff to be organized as necessary. There should be at least 48 hours between the booking and the childcare session.

The booking form (PDF, 91.5 KB) [2] is completed, signed and sent to the provider by email or fax. 

Contact details of childcare provider Die Kinderwelt GmbH:

email [3]
Tel.: 0331-2733394
Fax: 0331-2733396
Breite Strasse 19
14467 Potsdam

The Family Services Office needs the following documents from the legal guardians:

  • A copy of the booking form [4] in order for the relevant line manager to be able to confirm the operational necessity of the childcare in the accounting process
  • The signed terms of use [5]
  • Confirmation of the cancellation of regular childcare from the relevant facility where any such cancellation applies

Please submit these documents at least one week before the childcare session:

In person/by post:
Servicebereich Familienbüro der TUB
Strasse des 17. Juni 135
10623 Berlin
Raum H 1111

By email [6]: 

By telephone:
Tel.: 030 / 314 - 25693 or 314 - 23332

IMPORTANT: The costs can only be assumed if the required documents have been submitted. We reserve the right, where applicable, to forward the invoice to the legal guardians.

The number of hours negotiated with the provider Die Kinderwelt GmbH is limited and there is therefore no automatic entitlement to emergency childcare financed by the TU even if the eligibility criteria are met. Childcare may only be provided if there are sufficient childcare hours to go round and if all parents take a reasonable and proportionate share. A record is therefore kept of how often the childcare service is used by each legal guardian.

Information on the registration process can be found here [7].

Eligibility for emergency childcare

Employees are eligible for free emergency childcare if these criteria [8]are met.


The line manager decides on the operational indispensability and the necessity of the emergency childcare and confirms the operational necessity on the booking form. If the signature of the line manager cannot be obtained before booking the childcare session, it may be submitted on the next day.

The line manager also decides on the duration of the childcare session with the employee. The emergency childcare only applies to unexpected childcare required at short notice. Advance notice of up to one week is deemed short notice in this context.

Opening times and places of care

The line manager and employee decide on the duration of the childcare session based on the operational requirements.

The emergency childcare is provided in the parent and toddler rooms on the Charlottenburg campus and on the Gustav-Meyer-Allee campus. In justified exceptional cases, the childcare may also be provided at the child's home.

Other emergency childcare providers

The Family Services Office has also made arrangements with the babysitting agency Babysitter-Express [9] and has put a booking system in place which is intended to help you to organize emergency childcare. These services must be paid for privately, however, or claimed as expenses in connection with TU projects! The following information and forms are available:

•Booking procedure for TU parents (for private account) [10]

•Booking procedure for TU projects (e.g. DFG-funded) and TU faculties [11] 

 

The parent and toddler rooms [12] can also be used for childcare at short notice. Please note the terms and conditions of use in any given case.

Other agencies or emergency childcare providers:

  • Daycare Center
    [13]
  • Käferkiste [14]


The external service providers are listed here on an unofficial basis. No checks have been made by the TU Berlin in respect of the qualification and availability of their babysitters.

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